Administrative Support Coordinator 2 (Course Manager)

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
02 – F – Non-exempt
Work Unit:
Smeal College of Business
Management and Organization
Full/Part Time:


The Smeal College of Business Management and Organization Department (M and O) seeks an experienced, innovative, energetic professional to fill the position of Administrative Support Coordinator 2 (Course Manager). The Course Manager will support two large-enrollment courses offered by the M and O Department (3500-4000 students/academic year), reporting to the M and O Administrative Coordinator. This position requires significant engagement with undergraduate students. Primary responsibilities include, but are not limited to, supporting the needs of multiple instructors; managing all course data using tools such as Canvas and Excel; hiring and managing all teaching assistants (TAs - approx. 24/academic year); managing course communications to students; coordinating TA grading for multiple assignments; and holding office hours to meet with students. In addition, the Course Manager will work in support of ongoing academic partnerships (e.g., business library, research lab, sustainability centers, integrity and diversity centers), including logistics support (i.e., meeting scheduling, etc.), and to develop innovations to support instruction. Review of applicant materials will begin immediately and continue until position is filled. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience. Associate's degree and additional years of experience preferred. Experience working with systems including Canvas, LionPATH, Starfish, 25live, iClicker and Workday preferred. Requires intermediate to advanced proficiency using Microsoft Excel as well as other Office Suite Programs. The successful candidate will be a self-starter who can work both independently and collaboratively, exercise discretion and independent judgment, and demonstrate sound decision-making and an ability to work with multiple faculty members simultaneously. Maintaining confidentiality is crucial in handling student records and in working with faculty and departmental leadership. Excellent oral/written communication skills with all stakeholders is a must (students, faculty, department, college and University), along with an ability to communicate with tact and practice discretion and confidentiality concerning sensitive situations and issues. Knowledge of University policies and procedures is preferred. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088