Systems Design Specialist 4 (System Design Specialist)
Penn State University
- Campus/Location:
- University Park Campus
- Campus City:
- University Park, PA
- Date Announced:
- 12/03/2019
- Date Closing:
- open until filled
- Job Number:
- 92339
- Level/Salary Band:
- 04 – M – Exempt
- Work Unit:
- Information Technology
- Department:
- Infrastructure
- Full/Part Time:
- Full–Time
Description
The Solution Engagement Team in Infrastructure, a unit of Enterprise IT, is seeking a highly motivated and specialized Systems Design Specialist with a passion for providing professional customer service and operational excellence. The successful candidate will demonstrate excellent problem solving skills, adapt to and quickly learn new systems and technologies, and uphold a commitment to security best practices. Primary duties include: consulting with and responding to customer requests; Linux and Windows server administration; migration and management of virtual machines within VMware/ESXi environment; managing, upgrading, and refreshing software; following ITSM processes (Incident, Request, Change); collaborating with peers in the evaluation, development, and implementation of new and improved systems and solutions; and participating in continuous service improvement. Engagements often bring existing solutions into a new data center environment, therefore the successful candidate must have moderate knowledge of data manipulation via structured queries and regular expressions and automation (python scripting and ansible). Typically requires a Bachelor's degree or higher plus eight years of related experience, or an equivalent combination of education and experience. Bachelor’s degree in Computer Science, Information Technology, or a related field preferred. Experience with network monitoring applications, switching fabrics and VXLAN preferred, as well as work-related background with enterprise LANs, authentication methods, VLANs, Spanning Tree, and Layer 3 switching. Firewall administration and experience with the Brocade VDX/Juniper product line is desired. The required knowledge, skills and behaviors for this position include: collaborating with and supporting team members; strong verbal and written communication skills, including documentation and knowledge base articles; be proactive in providing superior customer service to groups that depend on the service; have a strong desire to analyze/diagnose problems, be flexible, and maintain critical thinking abilities under pressure; possess strong time-management and organizational skills. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.
These salary bands have been established to provide salary guidelines for staff positions.
Salary Band | Minimum | Midpoint | Maximum |
---|---|---|---|
A | $16,584 | $24,456 | $32,328 |
B | $18,240 | $26,904 | $35,556 |
C | $19,728 | $29,592 | $39,456 |
D | $21,708 | $32,568 | $43,416 |
E | $24,312 | $36,468 | $48,612 |
F | $27,228 | $40,848 | $54,456 |
G | $30,012 | $45,744 | $61,500 |
H | $34,188 | $52,140 | $70,080 |
I | $38,988 | $59,424 | $79,908 |
J | $43,716 | $67,740 | $91,812 |
K | $50,712 | $78,600 | $106,488 |
L | $58,836 | $91,176 | $123,528 |
M | $68,232 | $105,756 | $143,292 |
N | $80,508 | $124,788 | $169,068 |
O | $93,492 | $147,252 | $201,024 |
P | $110,340 | $173,760 | $237,192 |
Q | $126,396 | $199,056 | $271,728 |
R | $151,668 | $238,872 | $326,088 |