Enrollment Services Assistant

Penn State University

Penn State Hazleton
Campus City:
Hazleton, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Work Unit:
Penn State Hazleton


Penn State Hazleton’s Enrollment Office is tasked with the role of recruiting new students to the campus and assisting both incoming and current students with financial aid. This includes scholarship and aid disbursement. Part of recruiting involves marketing and outreaching to eligible students from northeast Pennsylvania as well as out-of-state, in particular New Jersey and New York. Penn State Hazleton is pleased to offer a selected student the opportunity to join the office for an internship during the Spring 2020 semester. This internship will work within the Admission and Financial Aid Offices. Eligible for credit based on academic program and faculty coordinator. Responsibilities are adjustable depending on the major and interest of the applicant. Responsibilities of the position may include but are not limited to: meet with students when the admission counselors are on the road; in conjunction with the counselor for Hazleton Area School District, assist in the recruitment of underrepresented and low-income students and promote access and affordability; writing and editing email, paper and online content encouraging prospective students and their families to take specific action with regards to recruitment; communicate with prospective families through email, social media, phone and in person; attending weekly meetings between admissions and marketing departments; assist both admissions and financial aid in day-to-day operations; assist the counselor responsible for events in planning and execution; ability to work on select Saturdays throughout the semester, including admission events outside typical workday hours; work with the counselor responsible for athletics in data entry and tracking platforms; work with the admission counselors closely to assist in their day-to-day tasks. The qualifications/requirements for this position include: minimum of a 3.0 or better overall GPA; enrolled full time at Penn State; strong writing skills; ability to multitask, handle priorities and deadlines, and proofread; eligible to work in the USA; must be able to pass required background clearances. Desired characteristics include: enrolled in a four-year Penn State Hazleton program preferred; experience with social media platforms, including Snapchat; demonstrated leadership ability, initiative and autonomy; strong public speaking skills. Depending on the intern’s interests and area of study, he or she will complete a recruitment plan, in conjunction with an enrollment team member, and generate content as part of a final project for course credit. Penn State Hazleton is surrounded by a community that is rich in diversity, yet also is in a low-income region where paying for higher education is difficult. The intern’s project will take the experiences gained throughout the semester and build a plan that addresses these issues, with a focus on access and affordability. Templates and directions will be given to the intern during the semester as he or she becomes more familiar with office protocols. The time frame for this position will be the spring semester. Position will be off during any university break period and will not be counted as part of the required hours needed. Total hours should not exceed 20 hours per week. The Intern Coordinator is Allen Koehler, Director of Enrollment Management. Business dress is appropriate, given that the intern would be meeting with prospective students and attending staff/faculty meetings on a regular basis. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088