Student Services Associate (Respondent Support Coordinator)

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
  • 02 – G – Exempt
  • 03 – I – Exempt
Work Unit:
Student Affairs
Assistant Vice President for Student Affairs
Full/Part Time:


This position will develop and provide coordination of a Respondent Support program in support of the University’s overarching Title IX program and its student conduct process. The Respondent Support program includes providing outreach to students named as respondents in student conduct matters under the student code of conduct and Title IX; developing educational programming for the university community related to resources available to students named as respondents in conduct proceedings; participating in student conduct proceedings as an advisor for students, at their request and as available; assisting respondents in development of an understanding and appropriate navigation of the student conduct and Title IX investigative process; developing a diverse team of Student Affairs and campus partners who may also provide direct support to respondents in investigations and proceedings; creating and implementing appropriate and on-going training for the team and other campus partners; engaging in researching respondent resource programs at other institutions, providing recommendations for best practices related to respondent resources; and assessing the Penn State respondent resource program. This position is also responsible for preparing and coordinating special and periodic reports; maintaining case numbers for budgetary and administrative purposes; establishing and maintaining confidential case files; assuring compliance with the Title IX and Clery reporting requirements; and performing other duties as assigned in support of the Assistant Vice President. The position requires knowledge of the trends in the field of student conduct and Title IX, along with knowledge of student development theory and practice as applied to student conduct administration. This position interacts with a variety of campus partners including faculty, staff and students. This job will be filled as a level 2, or level 3, depending upon the successful candidate's competencies, education, and experience. Typically requires a Master's degree or higher plus one year of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. Requires a high level of interpersonal skills and the ability to effectively interact with a diverse community. Must be able to manage competing tasks and prioritize work. This position requires knowledge of Title IX, the Clery Act, FERPA, and other federal and state laws and guidance that impact the work of student conduct administration. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088