Hospitality Services Manager 2 Assistant Banquet Manager, The Nittany Lion Inn

Penn State University

Campus/Location:
University Park Campus
Campus City:
University Park, PA
Date Announced:
10/01/2019
Date Closing:
open until filled
Job Number:
91130
Level/Salary Band:
02 – J – Exempt
Work Unit:
Auxiliary and Business Services
Department:
Nittany Lion Inn
Full/Part Time:
Full–Time

Description

Join a dynamic customer service oriented team of the AAA 4 Diamond Nittany Lion Inn, one of two premier properties owned and operated by The Pennsylvania State University under the Penn State Hospitality Services (PSHS) umbrella, in beautiful central Pennsylvania. The selected candidate is responsible for assisting with managing banquet, refreshment break, and AV/Set-up functions in our 25,000 sq. ft banquet facility and off-premise catering functions. Manage, hire, train, coach, supervise, schedule and evaluate assigned employees. Manage work schedules for part time and full time employees. Responsibility includes implementing our training plan with all newly hired associates and provide ongoing training support throughout. Provide customer service and respond to service issues. Communicate service initiatives to technical service and part-time employees. May maintain log records and analysis of customer satisfaction levels. Prepare reports for management as requested. Assume responsibility for daily operations in absence of department head. Must possess excellent communication and interpersonal skills, be friendly, outgoing and give top priority to customer satisfaction. We encourage applications from individuals of diverse backgrounds. For a virtual tour, visit our website at www.pennstatehotels.com. Typically requires a Bachelor's degree or higher plus two years of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088