Administrative Support Assistant 3

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
03 – F – Non-exempt
Work Unit:
College of Engineering
Nuclear Engineering
Full/Part Time:


The Department of Nuclear Engineering is seeking a highly motivated individual to provide administrative support to the Undergraduate Program. This position will serve as first point of contact for both internal and external customers. This position is responsible for assisting both online and resident undergraduate students as well as faculty members with complex curriculum/program issues. Responsibilities include but are not limited to: Provide administrative support for the general management and daily operation of the undergraduate program office; serve as Liaison for World Campus Courses; prepare correspondence to University offices and students, handle confidential issues, correspond with students and assist with undergraduate advising; establish, update, and maintain all confidential undergraduate student files, process paperwork and reports; track and certify records, review transcripts and degree audits, resolve problems, and assure department and university requirements for degree are met; planning, scheduling, and coordinating the undergraduate course offerings for each semester which can also include distance education courses; organize and execute events such as the department’s new undergraduate student orientation, recruiting activities, and other department functions as needed; identify applicants that meet specific criteria for available College/University fellowships and coordinate preparation of nomination package; compose correspondence on behalf of department head, director of undergraduate studies, or faculty advisor related to certifications and verifications for undergraduate student needs; communicating with students on departmental and university policies; advise undergraduate students of degree requirements; monitor student progress, maintain records, and certify students for graduation; access LionPATH for numerous academic requests such as final exam scheduling, course scheduling, advising assignments and course management; and develop, maintain, and update various databases for the purpose of data analysis/reporting. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience. Experience with student records, iTwo, LionPath, CollegeNet, WorkLion, Starfish, and knowledge of University student policies strongly preferred. Knowledge of University Policies and Procedures related to students and FERPA guidelines is preferred. Excellent verbal and written interpersonal and communications skills and a demonstrated commitment to provide exceptional proactive customer service to a diverse clientele is required. Must have ability to be a team player, handle multiple priorities with attention to detail with accountability to both the team and yourself

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088