Director of Business Services and Operations

Penn State University

Penn State Harrisburg
Campus City:
Middletown, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
04 – M – Exempt
Work Unit:
Penn State Harrisburg
Maintenance and Operations
Full/Part Time:


Penn State Harrisburg is seeking a strategic business operations professional who is skilled at developing and executing physical plant projects, building effective working relationships with stakeholders, and developing related actions plans, timelines, and resources for successful project completion. We are seeking a skilled professional with a strong background in operational and facilities management who will oversee a team of 70 plus employees. The campus is 250 acres and includes 1 million square feet of building space. The Director of Business Services and Operations will report to the Chancellor and Senior Associate Dean of Academic Affair and Administration. The successful candidate will be responsible for all matters concerning physical plant and facilities management on campus and at off-site properties owned and operated by the College. Responsibilities also include budget management and financial stewardship for areas under this position’s purview; planning, scheduling, and overseeing preventive, deferred, and major maintenance in partnership with the University’s Office of Physical Plant; overseeing planning, management, and administration of the day-to-day campus physical plant activities including buildings, grounds, parking, housekeeping, general maintenance, etc.; partnering with the Office of Physical Plant to oversee major construction projects as well as monitoring and supervising the work of external contractors; overseeing bid processes and contract development for facilities-related outsourced work; developing accountability measures for same; overseeing the College’s parking program, mail services operation, and copier contract; serving as the point of contact for environmental health and safety and related risk management compliance; championing sustainability initiatives for facilities and operations and overseeing related best practices; supervising storm water management program compliance; serving as a point of contact for the campus’ emergency management coordinator and related programming. The incumbent will also have significant responsibility for developing public-private partnerships with external constituents and representing the College in large scale real estate and property development activities. Typically requires a Master's degree or higher in Architecture, Engineering, Management or related discipline or higher plus twelve years of related experience, or an equivalent combination of education and experience. Prior experience managing employees in a bargaining unit is preferred. The ideal candidate will be highly organized, will have experience in complex project management, supervising large, multi-million dollar capital projects, and will be adept at interfacing with contractors, township officials, and the local community. The individual must be a strategic thinker who is able to address competing demands through assessment, prioritization, and appropriate allocation of resources in support of efficiency as well as overarching College goals. A proven track record of successful project management and execution is essential. The successful candidate will have excellent verbal and written communication skills and evidence of effective public presentation skills. This position requires a team player who can effectively communicate with multiple constituents. Penn State Harrisburg is a four-year campus of The Pennsylvania State University with a mission to provide affordable high-quality education, research that improves lives, and community engagement. With just over 5000 students, the campus offers the advantages of a small college. Penn State Harrisburg is located in Middletown, near the city of Harrisburg, the state capital of Pennsylvania. The College is easily accessible via interstate and rail routes from Baltimore, Philadelphia, Washington DC, and New York. For full consideration, candidates must submit an online employment application, cover letter and resume.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088