Academic Services Representative

Penn State University

Penn State Abington
Campus City:
Abington, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
02 – D – Non-exempt
Work Unit:
Penn State Abington
Academic Affairs
Full/Part Time:


The Office of the Abington College Registrar is seeking an Academic Services Representative (ASR) to join our team with strong customer service, attention to detail, problem solving, and communication skills to assist students, faculty, staff and parents. Responsibilities will include supporting the office with walk-in, phone and email inquiries as related to registration of classes, review and processing of Re-Enrollment into the University, Non-Degree Enrollment processing, and Leave of Absence/Withdrawals. Additional responsibilities include creation and entering of Final Exam Schedule into LionPATH (student information system) in fall and spring semesters; assisting Degree Audit and Graduation Coordinator with processing of Faculty Senate petitions; High School Dual Enrollment; and maintaining the office webpage. This position co-supervises the Student Peer Specialist with the Registrar. The ASR will maintain and monitor the department email; adhere to university policies and procedures; while ensuring student confidentiality is maintained per the Family Educational Rights and Privacy Act (FERPA). Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience. A Bachelor's degree is preferred. Knowledge of Microsoft Office software applications as well as knowledge of PeopleSoft Campus Solutions is also preferred. Candidates are required to submit cover letter and resume. This is a fixed-term appointment funded for one year from date of hire with strong possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088