Facilities Specialist 2

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
02 – F – Non-exempt
Work Unit:
Office of Physical Plant
Work Reception Center
Full/Part Time:


The Office of Physical Plant is currently seeking a highly motivated, team player who excels in customer service. This job is responsible for receiving, processing, and dispatching emergency and routine maintenance requests from all areas and facilities of the University. Responsibilities include but are not limited to creating work orders in customized database, utilizing 2-way radio system to transmit and receive technician calls, provide customer assistance with internal and external work requests, follow detailed work procedures, utilize electronic calendar, process e-mail and web based electronic work requests. This job will be required to provide off-shift, weather-related coverage, and essential coverage for the established Penn State University Holidays. NOTE: Work hours total 40 hours over the course of Monday and Tuesday, 7:00 a.m. to 3:30 p.m., Saturday and Sunday, 7:00 a.m. to 7:00 p.m. This position will have limited direct supervision on their shift on Saturday and Sunday. Typically requires an Associate's degree or higher plus one year of related experience, or an equivalent combination of education and experience. The candidate should demonstrate problem solving ability for a variety of complex situations that can be difficult and may involve limited feedback and or support due to availability. Experience with various computer applications including Microsoft Office (specifically Word, Outlook, Excel), background using customized databases, as well as a general understanding of building mechanical systems are preferred. Excellent customer service skills are essential, along with the ability to work both independently and as a member of a team.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088