Education Program Assistant

Penn State University

Campus/Location:
University Park Campus
Date Announced:
08/07/2019
Date Closing:
open until filled
Job Number:
89847
Work Unit:
College of Agricultural Sciences
Department:
Communications and Marketing
Full/Part Time:
Part–Time

Description

The part-time Education Program Assistant will collaborate with and advise marketing and campaign strategy specialists, educator and faculty event leaders, and event registration managers to ensure successful delivery of program events and workshops. This position will manage the development and implementation of the online registration websites using the Cvent event registration system, by collaborating with educators, faculty members, event leaders, and event registration managers. Responsibilities include registration website configuration and content management for a large quantity of program registration websites and templates based on specific program needs and established best practices. As part of the process, the position will consult with educators, faculty members, event leaders, and event registration managers as needed to ensure needs are continually being met. This position is a point of contact for any client questions and concerns regarding Cvent event registration management, registration processes and support, and operation efficiency. This position will also troubleshoot and diagnose problems, identify and apply technical and/or practical solutions, as well as follow-up on registration issues, requests for information, collection payment processes and issues, on-site support, etc. This position may assist to identify current and/or anticipated needs for established best practices and protocols and collaborate with team and management to develop effective best practices and protocols based on technical and practical experience. This position requires an understanding of event planning and marketing concepts and experience with event registration software such as Cvent is preferred, but not required. This position requires critical thinking, high attention to detail, and ability to proof, edit, and write program descriptions and content for immediate publish, applying excellent grammar and punctuation skills. Also required of this position is an excellent communicator who can manage and ensure continuous open communication with the team and clients, which is critical to a smooth and effective operation. Experience in marketing technology applications, such as CMS, and email service providers is preferred, but not required. This position requires a high level of self-direction and personal accountability and ability to work in a demanding, deadline focused, dynamic environment, and consistently produce deliverables within agreed upon timelines. In addition, candidate must be highly organized with excellent time management skills, and the ability to shift priorities and multitask in order to meet aggressive deadlines and should constantly strive to rapidly learn and take advantage of new concepts, technologies and Cvent best practices and training opportunities.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088