Administrative Support Assistant 3

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
03 – F – Non-exempt
Work Unit:
College Of Health And Human Development
Communication Sciences and Disorders
Full/Part Time:


The Communication Sciences and Disorders Department is seeking an Administrative Support Assistant for the Speech, Language, and Hearing Clinic. Provide program staff support to the Speech, Language, and Hearing Clinic. Schedule appointments for the clinic, maintain client database, receive payments for services and handle income according to University policy. Process third-party billing (insurance) and monthly billings, process credit card payments, issue receipts, and prepare daily deposits of cash, checks and credit cards. Organize data for accurate reporting of sales/income, and provide staff support to clinic faculty/graduate student clinicians to include preparing, maintaining, and monitoring files. Manage clinical materials and supplies, place and monitor orders, administer keys for faculty, staff, and students; also manage/maintain inventory of office supplies for department, provide purchasing card reconciliation for department, and serve on the HIPAA Compliance Team. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience. Additional specialized training beyond the high school level or completion of formal high school vocational program or equivalent is strongly preferred. Experience with Microsoft Office and electronic medical record/billing experience is preferred. Previous Medicare and other insurance billing and work-related experience is a plus. Knowledge of University-specific financial systems is not required; however, general and transferable knowledge relative to other financial mainframe systems is expected. The successful applicant will have the ability to maintain confidentiality, coordinate several projects simultaneously, and prioritize tasks. In addition, the individual will possess excellent verbal and written communication skills, be detail oriented, capable of self-management, and possess excellent judgment and problem-solving skills. The ability to handle multiple tasks and a strong commitment to customer service, diversity, and teamwork are essential. Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusive excellence that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusive excellence as a core strength and an essential element of our public service mission. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088