Administrative Support Assistant 3

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
03 – F – Non-exempt
Work Unit:
College of the Liberal Arts
School of Public Policy
Full/Part Time:


The School of Public Policy is seeking an Administrative Support Assistant 3 to serve as an Assessment and Student Support Assistant. Working closely with school leadership, the Assistant will have three main responsibilities: Assessment and Accreditation Support; Enrollment and Advising Support; and Student Services Support. The School of Public Policy will welcome its first cohort of students in the Master of Public Policy (MPP) program in Fall, 2019, and assessment of student outcomes is a crucial aspect of the accreditation process, which is granted by the Network of Schools of Public Policy, Affairs, and Administration (NASPAA). The Assistant will work with school leadership to develop and maintain databases on prospective students, current students, and alumni to be used in assessment. Further, this position will assist in developing materials for accreditation and communicating with NASPAA. This position will assist the Enrollment and Advising Manager with scheduling advising appointments, scheduling travel to recruitment events, processing travel reimbursements, maintaining promotional materials for events, and communicating with prospective and admitted students. The Assistant will also help manage documentation for all degree programs, including joint programs with other units, and will serve as the liaison with the graduate school on student applications, records, and processes. The Administrative Support Assistant will support students by answering routine questions about the MPP program, overseeing student organizations and student ambassadors in the School, and managing a student email list to communicate with students about deadlines, opportunities, and school events. Further, the Assistant will handle planning of student events, such as orientation, outside speakers, and awards ceremonies. Other duties include reserving classrooms or meeting space for events, greeting visitors to the school, maintaining office supplies and student materials, and other office duties as needed. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience. Proficiency with Microsoft Word, Excel, and Outlook are highly desirable. Experience with Penn State computer systems, such as GRADS, CollegeNET, ERS and LionPATH, is a plus. This position requires an enthusiastic individual who enjoys working with students, has some management experience, and embraces the dynamic environment of a startup program. Candidates must have excellent written and verbal communications, excellent organizational skills, and an ability to work with a variety of people. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088