Senior Telephone Interviewer

Penn State University

Campus/Location:
University Park Campus
Campus City:
University Park, PA
Date Announced:
07/24/2019
Date Closing:
open until filled
Job Number:
89403
Work Unit:
Office Of The Vice President For Research
Department:
SSRI/Survey Research Center
Full/Part Time:
Part–Time

Description

The Survey Research Center (SRC) at The Pennsylvania State University is seeking self-motivated, reliable people as part-time Senior Telephone Interviewers in our Academic Call Center. Senior Interviewers will be asked to use a variety of software programs to administer computerized, carefully developed research questionnaires to respondents (people) across the nation and from all walks of life. Will be responsible for leading the efforts to recruit and retain respondents into research studies and to work independently and sometimes remotely with the highest level of integrity and accountability. English and Spanish speaking applicants needed. The position requires working in a Call Center evenings and on the weekends. Typical shifts are 7:00 PM to 12:30 AM. Candidates must have strong research call center experience. Must be capable of establishing and maintaining a good rapport with study respondents; be organized, and detail-oriented; have the ability to keep detailed records of all work activities and administrative tasks; and experience with computer and Internet technology. Positions are available immediately and offer a competitive hourly wage. Successful candidates will receive paid training sessions developed by experienced managers to help them become a competent and effective senior telephone interviewer. To apply, please submit a cover letter and/or resume.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088