Student Technician

Penn State University

Campus/Location:
Penn State Mont Alto
Campus City:
Chambersburg, PA
Date Announced:
07/08/2019
Date Closing:
open until filled
Job Number:
89011
Work Unit:
Penn State Mont Alto
Department:
Information Technoloyg Services (ITS)

Description

The Mont Alto Information Technology (IT) Services department is looking for Student Technicians. This position is limited to students attending Penn State Mont Alto. Student Technicians are responsible for helping students connect to the Internet, both in the residence halls and through public Wi-Fi, managing and resolving trouble tickets in our help desk ticketing software in a timely manner, and solving technology issues for our faculty, staff, and students over the phone and in person. Also, the students are responsible for supervising the Library two weekends a month. In the Library, the students will be responsible for helping students with technical problems, along with performing basic Library functions such as book checkout. The required traits for this position include a willingness to help others in a courteous and professional manner, troubleshooting and problem solving skills, and organizational skills. Also, the students must be highly motivated and be able to work in a team environment. Previous technology troubleshooting experience is a plus. A student’s major does not affect his/her employment and training will be provided. Applicants must submit an online resume and cover letter in order to be considered. This position may require that you operate a motor vehicle as part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088