Education Program Assistant 3 (Conference Assistant)
Penn State University
- University Park Campus
- Date Announced:
- Date Closing:
- open until filled
- Job Number:
- Level/Salary Band:
- 03 – G – Non-exempt
- Work Unit:
- College of Agricultural Sciences
- College Relations and Communications
- Full/Part Time:
Penn State’s Office of Conferences and Short Courses seeks a detail-oriented, self-motivated person with exceptional customer service skills to serve as the primary support to Conference Coordinators and provide assistance with the conference planning for programs supported by the Office of Conferences and Short Courses. The position will be responsible for providing assistance and support for the development, planning, preparation, and evaluation of conferences, seminars and professional meetings, for non-credit continuing education programs; Must be able to prioritize multiple tasks and arrange for various support services from vendors according to established timelines, budgetary requirements, and University procedures; Ability to effectively organize, communicate, and oversee various program support functions; Provide financial and administrative support for speaker travel, program expenses, and vendor contracts; Interact professionally with faculty, administrators, and external audiences and provide customer service and support to clients; Serve as a liaison to program faculty by managing the collection of presentation materials; Prepare and proofread various documents for printing and coordinate the production of conference materials for distribution at the conference; Compile and prepare program evaluations and detailed conference reports; Conduct onsite conference registrations and respond to conference attendee and Conference Coordinator needs. Typically requires an Associate's degree or higher plus five years of related experience, or an equivalent combination of education and experience. Familiarity with event planning and meeting management preferred. Candidate must be comfortable learning and working in new technology and online systems. Experience with Penn State internal systems IBIS, 25Live, Workday, ERS, and other systems preferred. Knowledge of Cvent online registration system a plus. Candidate must possess excellent communication, writing, proofing, organizational, and interpersonal skills and have the ability to manage multiple tasks and deadlines. Must possess the ability to work both independently and as part of a team, while providing a high standard of customer service. Some night and weekend work will be required.
These salary bands have been established to provide salary guidelines for staff positions.