Front Desk Agent, Nittany Lion Inn

Penn State University

Campus/Location:
University Park Campus
Campus City:
University Park, PA
Date Announced:
06/25/2019
Date Closing:
open until filled
Job Number:
88765
Work Unit:
Auxiliary and Business Services
Department:
Hospitality Services
Full/Part Time:
Part–Time

Description

The Front Desk at the Nittany Lion Inn is seeking organized and motivated individuals dedicated to providing exceptional customer service. This position requires efficiency, attentiveness, consistency, dependability, being proactive and motivated with a cheerful and friendly attitude. Candidates must possess good communication skills, be outgoing, and give top priority to customer satisfaction. Front Desk Agents check guests into hotel rooms, answer telephones, relay messages, and facilitate guest needs by acting as an information center for the Nittany Lion Inn. The successful candidate will be able to stand for extended periods of time and handle multiple tasks simultaneously. Front Desk Agents operate computer, telephone, fax machine, copier, and credit card equipment on a daily basis. Summer availability is required for this position. Work hours are various shifts between 7:00 a.m. - 11:30 p.m. including some weekends and holidays. Pay rate starts at $10.00 per hour.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088