Operations Assistant

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Work Unit:
Intercollegiate Athletics
Full/Part Time:


Pegula Ice Arena is seeking to hire part-time Operations Assistants. This position is critical to the day-to-day operations of the facility as it is on the front lines of interacting with our teams, guests and user groups. As such, applicants must possess strong customer service skills and be able to communicate effectively and promote a positive and encouraging work environment. Qualified candidates will also be detail-oriented, upbeat and outgoing, self-motivated, demonstrate the ability to work in a fast paced environment, capable of accepting directions and constructive criticism, and have the ability to multitask. The primary responsibilities of this position include: providing guests with exceptional customer service in a friendly and welcoming atmosphere, providing information about arena programming and rentals both in person and over the phone, collecting cash and processing credit cards for admissions, classes or rentals, handling money and filling out paperwork for point of sale closeouts at the end of their shift with accuracy and attention to detail, handing out skates during public sessions and acting as a skate guard. Candidates may also be responsible for assisting with set up, staffing and break down for hockey games and other events in the arena, checking locker rooms and other general housekeeping tasks, and other duties as assigned. Applicants must be a minimum of 18 years of age. The ability to work nights, weekends and holidays as well as the summer sessions is preferred. The ability to skate is also preferred but not required. Must be able to lift up to 50 pounds with or without accommodation and stand for 6 hours. This is part-time, wage payroll position with a starting pay of $8.50 per hour with a maximum of 24 hours per week. This position in open to everyone, students and non-students alike.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088