Operations Supervisor

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Work Unit:
Intercollegiate Athletics
Pegula Ice Arena


Pegula Ice Arena is seeking to hire part-time Operations Supervisors to assist in managing the part time Operations Assistants for successful execution of event staffing and program execution of the Ice Arena. Qualified candidates will report to the full-time Operations Supervisor and assist the other full-time managers in overseeing the activities, events, games and part-time staff daily. Duties include opening and closing the facility, including but not limited to security walkthroughs, sales reconciliations, prepping bank deposits, overseeing front of the house programming and staffing, providing exceptional customer service, and handling guest questions and concerns. Lead and follow up on training completion, checking for understanding and driving proficiency in our front of daily operations. Successful candidates must possess critical thinking and problem-solving skills and be able to work in a fast paced, constantly changing work environment. They will lead by example, promoting a positive team and guest conscious culture. They must set the tone of the workplace with optimistic, motivated attitudes while continuously assessing the front of house experience and anticipating and/or reacting with urgency to the needs of the arena and its guests. Candidates may also have the opportunity to work various positions on home football games at Pegula or Beaver Stadium. Applicants must be a minimum of 18 years of age. The ability to and work nights and weekends year-round is preferred. Must be able to lift up to 50 pounds with or without accommodation and stand for 6 hours. This is a part-time, wage payroll position with a starting pay of $9.50 per hour with a maximum of 24 hours per week. This position is open to everyone, students and non-students alike.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088