Administrative Support Assistant 2

Penn State University

Penn State Harrisburg
Campus City:
Middletown, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
02 – D – Non-exempt
Work Unit:
Penn State Harrisburg
Office of Student Aid
Full/Part Time:


The Office of Student Aid and Veterans Affairs is seeking a highly organized and detail-oriented assistant to join our team. The Office services approximately 5,000 students with student aid matters, and over 370 student Veterans and their dependents. This position will serve as the point of welcome for students and families entering the office. This person will greet students and their families, assist them in signing in, and direct the flow of traffic to advising staff, as well as directing incoming calls. General office duties will include filing, faxing, distributing mail, drafting emails and other correspondence, as well as other duties as assigned. Administrative tasks will include budget monitoring, reconciliation, and support to advising staff with travel and related arrangements, as well as support with events planning. Typically requires a High School diploma or higher plus one year of related experience, or an equivalent combination of education and experience. The ideal candidate will have experience overseeing the administrative duties in an office setting and will be extremely detail-oriented, as well as have strong organizational skills. Strong customer service is a must, and this person will also be able to handle an extremely busy and fast-paced work environment. Flexibility and a willingness to learn and adapt are essential. Knowledge of Student Aid is not required, but is preferred.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088