Welcome Desk Attendant

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Work Unit:
University Libraries
Knowledge Commons


We are looking for warm and outgoing Welcome Desk Team Members with a strong work ethic and a firm commitment to providing a high level of patron service and a positive guest experience. It is also important that candidates have excellent communication, interpersonal, and active listening skills as well as the ability to interact effectively with internal and external patrons using patience, tact, and diplomacy as necessary. Our Welcome Desk Team Members are typically the first associates who welcome and greet our patrons. First impressions are everything! We expect our staff members to provide friendly service with a genuine smile and pleasant attitude. Our goal is to make each guest feel like they are important and valued! We look for team players who are willing to learn and who seek opportunities to grow. Experience working as part of a team and a commitment to diversity is required. Prior library, hospitality or customer service experience is preferred. Hours vary: Must be willing to work a combination of late nights (until midnight) or early mornings, and weekends. Schedule will vary from one semester to the next. We are hiring for immediate work, continuing for Fall 2019 semester, and beyond. Opening shift beginning at 7:30 am is especially desired. Pay begins at $9.50/hour. Please include a cover letter and resume to be considered.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088