Director of Resident Dining

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
05 – M – Exempt
Work Unit:
Auxiliary and Business Services
Resident Dining
Full/Part Time:


An integral Housing and Food Services role that focuses upon exceptional customer dining experiences for more than 14,000 resident students, as well as faculty, staff, campus/conference attendees and visitors at University Park, overseeing the performance and training of 1,500+ employees – management, unionized workers and students, managing multiple, multi-million dollar financial budgets, and contributing to the development and implementation of strategic and tactical culinary and facilities short-term and long-term initiatives and plans. Typical Work Duties: Direct, supervise and operate multiple food service operations and the implementation, execution and measurements of strategic plans. Hire, train, coach, supervise, schedule, evaluate, and discipline assigned employees. Recommend, plan and coordinate professional development and performance management opportunities. Lead financial success of multiple campus locations through cost containment and business growth tactics and strategies; forecast, oversee and assess multiple operational budgets; manage multiple financial statements. Ensure overall quality of products and services through research of new trends, development of new concepts, product mix, and the standardization of products and services offered across all locations. Develop operational standards and inspect locations for compliance and adherence to policies and procedures, including safety and sanitation. Ensure a quality customer service experience for internal and external customers by interacting with employees, customers, and visitors; conducting assessments and seeking feedback; solve complex problems. Serve and lead national, University, and departmental committees. Lead special, capital and campus projects such as new construction and renovation projects involving architects, contractors, product and service providers and campus partners. Support or develop, implement and measure University-wide initiatives. Develop, maintain and leverage partnerships with a wide variety of campus and community constituents and customers. Typically requires a Bachelor's degree or higher in a hospitality, business or a nutrition related discipline or higher plus ten years of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088