Penn State University
The Office of the University Registrar is looking for a Records Specialist with strong customer service, attention to detail, problem solving, and communication skills for the Academic Records Department. Primary responsibilities for this position include the following duties: evaluate and maintain academic records including grade changes and academic actions; process certificate program completions; academic actions including changes to personal information; research, verify, and update student records; maintain and monitor the department email and interoffice mail; provide guidance and support to university staff, faculty, students and parents; load and validate student records; adhere to university policies and procedures; ensure student confidentiality is maintained per FERPA regulation; and maintain the electronic permanent storage of documents involving scanning, indexing and verifying. Additional duties for this position include non-credit record and registration processes; maintain and process Faculty Senate petitions. This job will be filled as a level 2, or level 3, depending upon the successful candidate's competencies, education, and experience. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. Knowledge of Microsoft Office software applications as well as knowledge of PeopleSoft Campus Solutions is required. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. Candidates are required to submit a cover letter and resume.
These salary bands have been established to provide salary guidelines for staff positions.