Business Services Manager 3

Penn State University

Penn State Wilkes-Barre
Campus City:
Lehman, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
03 – J – Exempt
Work Unit:
Penn State Wilkes-Barre
Business Services
Full/Part Time:


Penn State Wilkes-Barre is seeking a strategic business operation professional who is skilled at developing and executing physical plant projects, building effective working relationships with stakeholders, and developing related action plans, timelines, and resources for successful project completion. We are seeking a skilled professional with a strong background in operational and facilities management who will oversee a team of 15 employees. The Director of Business Services will report to the Chancellor/Chief Academic Officer, serve as a member of the Senior Leadership Team with the Chancellor/CAO and other directors, and will be responsible for all matters concerning physical plant and facilities management on campus and at off-site properties owned and operated by the campus. Responsibilities also include budget management and financial stewardship for areas under this position’s purview; planning, scheduling, and overseeing preventive, deferred, and major maintenance in partnership with the University’s Office of Physical Plant; overseeing planning, management, and administration of the day-to-day campus physical plant activities including buildings, grounds, parking, housekeeping, general maintenance, key inventory etc.; partnering with the Office of Physical Plant to oversee major construction projects as well as monitoring and supervising the work of external contractors; overseeing bid processes and contract development for facilities-related outsourced work; developing accountability measures for same; serving as the point of contact for environmental health and safety and related risk management compliance; championing sustainability initiatives for facilities and operations and overseeing related best practices; supervising storm water management program compliance; and serving as the campus’ emergency management coordinator. This position also manages, trains, evaluates, and develops assigned personnel. The Pennsylvania State University is committed to and accountable for advancing diversity, equity, and inclusion in all its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission. Typically requires a Bachelor's degree or higher plus three years of related experience, or an equivalent combination of education and experience. Prior experience managing employees in a bargaining unit is preferred. Knowledge of OSHA regulations and DEP/EPA regulations, as they relate to operating a Waste Water Treatment Plant and Public Water System, is strongly preferred. The ideal candidate will be highly organized, will have experience in complex project management, supervising large capital projects, and will be adept at interfacing with contractors, township officials, and the local community. The individual must be a proven leader and strategic thinker who is able to address competing demands through assessment, prioritization, and appropriate allocation of resources in support of efficiency as well as overarching campus goals. A proven track record of successful project management and execution is essential. The successful candidate will have excellent verbal and written communication skills and evidence of effective public presentation skills. This position requires a team player who can effectively communicate with multiple constituents. For full consideration, candidates must submit an online employment application, cover letter, and resume.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088