Program Support Assistant

Penn State University

Campus/Location:
University Park Campus
Date Announced:
06/07/2019
Date Closing:
open until filled
Job Number:
88321
Work Unit:
Smeal College of Business
Department:
Professional Graduate Programs
Full/Part Time:
Part–Time

Description

The Smeal College of Business is seeking a candidate for the Program Support Assistant-20 hours per week, for Professional Graduate Programs (PGP). The position reports to the Online Programs Coordinator for PGP. This position will be responsible for communicating with prospects and tracking incoming students for over ten different online graduate programs. Responsibilities will include communicating via email and phone, receiving applications and tracking the admissions process, updating systems, solving admissions problems, and attending to impromptu projects. Desired candidate skills include: concise, detailed, and prompt written communication, ability to work with Penn State systems/platforms, upbeat, positive, clear, and prompt verbal communication, ability to organize many details for a variety of different but related programs, capacity for logical thinking and driven to seek answers to questions, complete assignments independently yet work collaboratively, ability to manage multiple projects and meet deadlines, ability to change processes and plans with agility. The anticipated start date for this position is approximately July 2019. Typically requires an Associate’s degree or higher plus three years of related experience, or equivalent combination. Bachelor’s degree preferred.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088