Restaurant Supervisor, The Penn Stater

Penn State University

Campus/Location:

University Park Campus

Campus City:

University Park, PA

Date Announced:

06/05/2019

Date Closing:

open until filled

Job Number:

88274

Work Unit:

Auxiliary And Business Services

Department:

Hospitality Services

Full/Part Time:

Part–Time

Description

Penn State Hospitality Services is seeking a part-time Restaurant Supervisor for the Gardens Restaurant at the Penn Stater Hotel and Conference Center. Responsibilities include, but are not limited to: floor management/supervision of meals, special events and room service; opening and closing duties; interacting with internal and external guests and other departments to resolve issues and complaints; assisting staff in the smooth execution of flawless customer service; leading team briefings; monitoring and documenting employee performance; managing and leading line staff; training staff in proper procedures and acting as a role model for Guest Pride standards; assisting the Manager with scheduling employees for required training sessions; maintaining a clean, safe and comfortable environment for guests and staff, and taking corrective action to resolve issues; managing micros and banking operations, reservations, and sales reports; assisting the Culinary Staff in expediting food orders and buffet items; supervising the monitoring of temperatures of buffet items and taking corrective actions if needed. Ensuring security of liquor inventory while on duty. Monitoring staff in the sale and service of alcoholic beverages. Performing all necessary duties as assigned by the Manager for the smooth operation of the restaurant. The successful candidate must be self-motivated, reliable, have excellent communication and interpersonal skills. The ideal candidate will be proficient in all line-level restaurant and bar duties. Work hours are various shifts, including weekends and holidays. Prior server/trainer/leadership experience is highly preferred.