Administrative Support Assistant 2 (Main Receptionist for Career Services)

Penn State University

Campus/Location:
University Park Campus
Date Announced:
05/28/2019
Date Closing:
open until filled
Job Number:
88120
Level/Salary Band:
02 – D – Non-exempt
Work Unit:
Student Affairs
Department:
Career Services
Full/Part Time:
Full–Time

Description

Reporting to the Associate Director for Career Counseling, the Main Receptionist provides front-line customer service to students, employers, alumni, faculty/staff, and other guests of the Bank of America Career Services Center. The person in this role will greet and answer questions from guests, respond to telephone inquiries; maintain and share knowledge of current and upcoming Career Services events, and will contribute to welcoming every guest to the Bank of America Career Services Center. The typical work hours of this position are 8:00 a.m. – 5:00 p.m., Monday – Friday. The person in this role will direct students and guests to their appropriate meeting space within Career Services and will contribute to office wide events through occasional committee participation. This person will serve as back up to our Career Counseling Scheduling Assistant, helping students to schedule appointments using our Symplicity and our Office 365 computer systems. Typically requires a High School diploma or higher plus one year of related experience, or an equivalent combination of education and experience. Excellent customer service, listening, organizational, and communication skills are required. We are seeking an individual with a positive approach to customer service and a desire to work within a team environment. Please submit a resume and a cover letter with your application.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088