Systems Design Specialist 3

Penn State University

Campus/Location:
University Park Campus
Date Announced:
05/10/2019
Date Closing:
open until filled
Job Number:
87753
Level/Salary Band:
03 – K – Exempt
Work Unit:
Information Technology
Department:
Office of the Vice President for Information Technology
Full/Part Time:
Full–Time

Description

This position will provide support for Penn State’s enterprise Office 365, and the Google Suite offerings including the collaborative suite of applications within both platforms. This includes providing a robust service for email, calendaring, and collaboration tools to support all faculty, students, and staff at the University. It requires tenant administration, staying abreast of and implementing new applications, provisioning and de-provisioning accounts/users, and troubleshooting and resolving issues. Additional job duties include: supporting the Google Suite administration as well as the Office 365 tenant, coordinate and integrate provisioning of user accounts with Penn State's identity management systems; ensure risk profile of the service aligns with standards and policies; design, test, modify, and implement improvements and changes to the Office 365 tenant and the Google Suite to provide the highest level of service and support to users; and monitor performance, capacity, availability, and service of Office 365 and Google Suite. In addition, this position will evaluate and implement future enhancements and new applications of the Microsoft and Google Suite and develop specialized and functional requirements, allocate system resources, and manage documentation, implementations and integrations with other enterprise systems. Lastly this position will be responsible for connecting with colleges, campuses, and administrative units to provide support capabilities to ends users and specialized staff as well as communicate changes within the tenant administration that will impact service offerings. Typically requires a Bachelor's degree or higher plus four years of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088