Enrollment Services Specialist 3

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
03 – G – Exempt
Work Unit:
Office of the President
Undergraduate Admissions
Full/Part Time:


This posting will be used to fill multiple vacancies. Positions will be responsible to the Director for Undergraduate Recruitment. All positions will require candidates to participate in and provide high level of student-centered service in all activities. Some positions will require a larger amount of travel (approximately 8 weeks per semester) with territory management, and others will require a desire to work with the on-campus visitation program, planning and executing a variety of visit programs. All candidates will recruit prospective students by presenting admissions information to groups of students and families, both on-campus and off-campus in out-of-state market areas. Recruiters/Counselors will represent the University at various recruitment events including high school visits, college fairs, and off-campus events. Recruiters will also communicate admissions policies to and develop relationships with high school counselors within their territory. Visit team members will work with admissions colleagues, other Penn State offices, and student tour guides to coordinate a high volume of events for prospective students and their families, focusing on creating events that will successfully recruit a diverse, talented student body. The visitation role also requires strong analytical skills to evaluate programming to implement new, positive changes to Penn State’s programs. All positions will render admission decisions, handle large volume of inquiries via email, telephone, and in-person meetings to advise prospective, applicant, and admitted students and families to make informed college-choice decisions. Candidates must be able to articulate undergraduate admission options at all campuses for all applicant types. Please indicate the preferred position (Recruiter/Counselor or Visitation) in your cover letter when applying. Typically requires a Bachelor's degree or higher plus one year of related experience, or an equivalent combination of education and experience. Computer experience with knowledge of PeopleSoft Campus Solutions, Slate (or other CRM system), and Microsoft Office Suite is strongly preferred. Excellent verbal, written, presentation, and organizational skills are essential, with a desire to communicate with prospective students and their families about their Penn State options throughout the application process. The ability to manage concurrent projects and a high level of detail with accuracy is required. Demonstrated high level of customer service in high volume environment is critical. Travel and/or some extended hours and weekend work are required. The ability to multitask is paramount. This position requires operation of a motor vehicle as a part of job duties. A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding. Penn State has an excellent benefits package, including tuition discount.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088