Administrative Support Assistant 3 (APLNG Graduate Program Assistant)

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
Job Number:
Level/Salary Band:
03 – F – Non-exempt
Work Unit:
College of the Liberal Arts
Applied Linguistics, Communication Arts and Sciences, and Philosophy
Full/Part Time:


The Administrative unit for the Departments of Communication Arts and Sciences, Philosophy and Applied Linguistics is seeking a motivated professional to manage and maintain student academic and budget records for its Applied Linguistics graduate program. This role provides administrative support for the department and graduate program, which includes managing enrollment and registration processes; coordinating committee appointments and candidacy, comprehensive, and dissertation defense examinations; and monitoring and tracking student academic progress and coordinating course scheduling. The position is also responsible for preparing new and renewal appointments of graduate assistantship or fellowship; tracking student departmental and external funding; managing admissions and recruitment processes, including creating and maintaining complete applicant files, fielding questions regarding the program and admissions, managing the approval and tracking process for graduate student conference travel and expense reimbursements; creating and maintaining spreadsheets to collect and analyze financial and student data for internal and external reporting; responding to inquiries regarding program and University policies and procedures; and resolving various issues. The position also supports the Director of Graduate Studies, the ITA (International Teaching Assistant) and ESL (English as a Second Language) Program Directors. This position also provides secondary support in other areas as needed. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience. University experience with LionPATH, GRADS, IBIS, WorkLion, and iTwo is preferred, but not required. Excellent oral and written communication and organization skills are critical, as is a strong customer service orientation and the ability to work independently and collaboratively with equal effectiveness. A demonstrated and keen appreciation for working with diverse student, faculty, and staff populations is desired. Proficiency in Microsoft Office, particularly Excel and Word is required.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088