Accounting Assistant 3 (Student Account Specialist)

Penn State University

Campus/Location:
University Park Campus
Date Announced:
04/08/2019
Date Closing:
open until filled
Job Number:
86886
Level/Salary Band:
03 – E – Non-exempt
Work Unit:
Corporate Controller
Department:
Office of the Bursar
Full/Part Time:
Full–Time

Description

The Bursar’s Office is seeking a highly motivated and skilled individual with excellent customer service skills to fill a full-time position as a Student Account Specialist. The successful candidate must provide counseling and guidance to students, families, staff, and campuses on University and Bursar policies and procedures related to all aspects of the student account throughout the student life-cycle at Penn State. This position provides a high level of in-depth analysis for student accounts, resolves issues, guides students and families through the billing and financial aid disbursement and refunding processes, by responding to direct requests from students, families, and staff via telephone, e-mail, and visitors to the Bursar’s Office. This position is also responsible for accepting and posting of payments, issuing receipts, and reconciling respective transactions. Knowledge of Microsoft Word and Excel is required. Strong interpersonal, written, verbal, grammatical, and customer service skills are essential. Experience with PeopleSoft Campus Solutions is highly desirable. Penn State and the Office of the Corporate Controller are committed to fostering diversity and equal opportunity. Typically requires an Associate's degree or higher plus one year of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088