Front Desk Agent, The Penn Stater

Penn State University

Campus/Location:
University Park Campus
Date Announced:
03/26/2019
Date Closing:
open until filled
Job Number:
86555
Work Unit:
Auxiliary and Business Services
Department:
Hospitality Services
Full/Part Time:
Part–Time

Description

The Front Desk at the Penn Stater Hotel and Conference Center is seeking organized and motivated individuals dedicated to providing exceptional customer service. This position requires efficiency, attentiveness, consistency, dependability, being proactive and motivated with a cheerful and friendly attitude. Candidates must possess good communication skills, be outgoing, and give top priority to customer satisfaction. Front Desk Agents check guests into hotel rooms, answer telephones, relay messages, and facilitate guest needs by acting as an information center for the Nittany Lion Inn. The successful candidate will be able to stand for extended periods of time and handle multiple tasks simultaneously. Front Desk Agents operate computer, telephone, fax machine, copier, and credit card equipment on a daily basis. Work hours are various shifts between 7:00 a.m. - 11:30 p.m. including some weekends and holidays. Summer availability is required for this position.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088