Student Advocacy Specialist 2 (International Student Success Specialist)
Penn State University
Under the supervision of the Director of Global Programs, the International Student Success Specialist will collaborate with other offices on campus to support current campus-wide student success initiatives and implement new initiatives to enhance international student retention and persistence at Penn State Abington. The International Student Success Specialist will focus on providing individual support with both academic and personal success and for the unique needs of our international student population. The successful candidate must be innovative, collaborative, and demonstrate success in developing data-informed strategies for all international students’ academic success. The International Student Success Specialist will receive training from the Abington Coordinator for Student Success and be a permanent member of the Student Success Coaching Program. They will also serve as an alternate on the Abington Care Team (ACT) which provides proactive assistance for all Abington students with concerns and intervenes with students who appear to be having academic or health/safety issues. In addition, the specialist will listen and learn from our students to co-create programs that will support the creation of a culturally inclusive campus. Responsibilities include: Employing the recommendations from the Chancellor’s International Student Success Task Force as a blueprint to move forward in both academic and personal success in navigating the U.S. system of higher education and life in the United States. Collaborating with the current Abington Student Success Coordinator (SSC) to monitor academic success of students, particularly first year students (for example by creating academic study groups, peer mentoring groups); utilizing existing Penn State technologies/data to proactively identify international student challenges and recommend/implement innovative solutions for student success; proactively reaching out to students by practicing a culturally inclusive approach to coaching and advising; develop individual success plans and/or monitor students’ progress who have been identified as struggling academically; collaborate with the Academic Integrity Coordinator and the Regional Global Education Coordinator to identify topics that are instrumental to international students’ academic success then design, promote and assess academic workshops; identify and promote referrals to the professional writing tutor, the learning success center, the academic integrity coordinator group or academic advising as needed and follow up with individual students on progress; becoming a member of the Student Success Coaching Program to focus on the unique challenges of international students on our campus who are in the pre-warning stage, or are in academic warning status as identified through the Office of the Registrar and the Student Success Coordinator; coordinating with the Regional Designated School Official (RDSO) and the Regional Global Education Coordinator (RGEC) at Abington to support international students experiencing difficulties, struggling to adjust to life in the United States, and those who are not succeeding academically; coordinating intervention strategies with the Global Programs staff (RDSO & RGEC), the Student Success Program Coordinator, the Academic Integration Coordinator (AIC) and other appropriate offices/individuals to support students who receive Early Alert Notices, Low Grade Reports, and other progress reports; assisting individual students in making connections with appropriate on and off-campus resources as needed, maintain contact with students until they are succeeding; assisting students to cultivate self-advocacy, confidence and communication skills to become their own advocate. Typically requires a Bachelor's degree or higher plus one year of related experience, or an equivalent combination of education and experience. Expertise in academic advising, university resources, university policies, international education, second language acquisition and acculturation theory and knowledge of how immigration regulations impact international students in non-immigrant status studying in the United States. A candidate with education abroad, working and/or living abroad experience is also preferred and the ability to work effectively with individuals from diverse backgrounds and cultures is necessary. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.
These salary bands have been established to provide salary guidelines for staff positions.