Reservations Staff Assistant

Penn State University

Campus/Location:
University Park Campus
Date Announced:
03/21/2019
Date Closing:
open until filled
Job Number:
86493
Work Unit:
Auxiliary and Business Services
Department:
Hospitality Services
Full/Part Time:
Part–Time

Description

Hospitality Services: The Reservations Department for The Penn Stater & Nittany Lion Inn is seeking candidates for a part-time staff assistant position. Reservation Agents require efficiency, attentiveness, consistency, dependability, motivation with a cheerful and friendly attitude, and a strong focus on excellent customer service. Duties include: answering telephone calls and making reservations using computerized software, replying to e-mails and relaying interdepartmental messages, facilitating guest needs and acting as an information center for incoming guests. The successful candidate will be able to sit for extended periods of time and handle multiple tasks simultaneously. This position requires daily use of fax machine, copier, credit card and telephone equipment. Work hours are various shifts including some weekends and holidays. Summer availability is required, pay rate starts at $10.00 per hour.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088