Student Services Manager 5 (Senior Director of Student Services)

Penn State University

Penn State Harrisburg
Campus City:
Middletown, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
05 – N – Exempt
Work Unit:
Penn State Harrisburg
Student Services
Full/Part Time:


Penn State Harrisburg, a comprehensive college of the Pennsylvania State University, invites applications for an innovative, inspiring leader for the position of Senior Director of Student Services. The Senior Director of Student Services reports to the Chancellor and is defined as a senior member of the administration at Penn State Harrisburg. The Senior Director will provide strategic direction, oversight and operational management for the College’s Student Services programs, which includes student life, student engagement, residence life, career development services, student health and wellness, counseling, student conduct and student support services, inter-collegiate athletics (NCAA Division III, club sports and intramurals), international and multicultural affairs, diversity and inclusion programming, compliance management and student clubs and organizations. The Senior Director has responsibility to work in concert with other units in the development of co-curricular programming aimed at student engagement and holistic student development outside of the classroom for both commuter students as well as those living on campus. The position oversees multiple budgets totaling over $10,900,000 (includes wages, salaries, department allotment, Student Activity Fees, Student Facilities Fee, grants, Student Government Organization funds, etc.) Penn State Harrisburg has an enrollment of more than 5000 resident instruction students, with up to 700 students living on campus. The College includes a broad, diverse, and non-traditional population and brings nationally accredited academic programs, award-winning faculty, and the resources of a world-class research university to Pennsylvania`s Capital Region. The College offers students the opportunity to earn baccalaureate degrees in 37 academic majors. As a Graduate Center, the College offers 27 Masters' degrees and 3 Doctoral degree programs. Penn State Harrisburg is easily accessible via interstate and rail routes from Baltimore, Philadelphia, Washington DC, and New York. To learn more about the College, please visit Review of applications will begin February 25, 2019 and continue until the position is filled. To apply, applicants should upload a cover letter, curriculum vitae, and contact information for five references. Typically requires a Master's degree or higher (Doctorate preferred) or higher plus eight years of related experience, or an equivalent combination of education and experience. The successful candidate must demonstrate a proven record of success in leading and managing multiple work units related to student success, excellent judgment and complex problem-solving skills, strong organizational and supervisory skills, excellent verbal and written communication skills, an outstanding customer service orientation, and a commitment to fostering diverse and inclusive student experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088