Administrative Support Coordinator (Coordinator for Faculty Affairs)
Penn State University
The Dean’s Office in the College of the Liberal Arts invites applications for an Administrative Support Coordinator (ASC) to manage and act as the point of contact for academic processes for the entire college. The ASC will work closely with, and assist the Dean, department heads, program directors, faculty, staff, the administrative team, and the Office of the Vice Provost for Faculty Affairs to manage and provide oversight of the College’s academic processes including promotion and tenure, immediate tenure, sabbatical leaves, and post-tenure reviews. The ASC will implement changes in internal and university policy and procedures; interpret and communicate internal policies and procedures and establish appropriate procedures across the organization; coordinate arrangements for and provide guidance to multiple College faculty committees; assist with strategic and operational planning and implementation; review and check documents for completeness; ensure accuracy and conformance with applicable guidelines, regulations, and procedural requirements; and maintain databases. This position serves as the College’s knowledge leader for the tenure-line faculty promotion and tenure (P&T) process. He or she will provide accurate, detailed, and timely review and feedback of dossiers and associated materials; direction and support for the College’s P&T Committees; mentoring, advising, training, and oversight of departmental P&T staff; and meticulous tracking of processes to ensure required materials are correctly compiled and college and university deadlines are met. The ASC will also manage the non-tenure-line faculty promotion, post-tenure review, and sabbatical leave processes; oversee the college’s online sabbatical application system; and coordinate with the HR team to ensure timely and accurate processing of leaves and return from leaves. In addition, this position is responsible for the development and delivery of regular training programs and workshops for College department heads, program directors, faculty and staff on academic affairs processes and policies and individual training and mentoring on request. The ASC will serve on College and University level committees including the University’s Activity Insight Oversight Committee and the College’s Records Management Team. Additionally, this position will manage assigned projects at the College level and seek opportunities to collaborate with other units across the University. This job will be filled as a level 4, or level 5, depending upon the successful candidate's competencies, education, and experience. Typically requires an Associate's degree or higher plus four years of related experience, or an equivalent combination of education and experience for a level 4. Additional experience and/or education and competencies are required for higher level jobs. Experience with WorkDay, DocFinity, Box, IBIS, PTORP, and Activity Insight are preferred. The successful candidate must have the ability to lead without positional authority, and possess excellent communication skills, strong editing and critical thinking skills, proven presentation skills, the ability to maintain confidentiality, and a keen desire to support the success of others. Candidate must also have the ability to work across departments and consistently strive for excellence in customer service. The candidate must demonstrate a genuine appreciation for working with diverse audiences.
These salary bands have been established to provide salary guidelines for staff positions.