Student Insurance Coordinator

Penn State University

Campus/Location:
University Park Campus
Campus City:
University Park, PA
Date Announced:
02/08/2019
Date Closing:
04/19/2019
Job Number:
85582
Level/Salary Band:
03 – F – Non-exempt
Work Unit:
Student Affairs
Department:
University Health Services
Full/Part Time:
Full–Time

Description

Responsible to assist students and their families with student health insurance plan (SHIP) questions and issues by answering customer service inquiries in a timely and positive manner. Assist students in claim research. Establishes a true partnership with SHIP account management and to get proper information to respond to customer service inquiries. Acts as an advocate for the customer's point of view. Typically requires an Associate's degree or higher plus two years of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088