Penn State University
The University Police Records Office is seeking a full-time Records Specialist to work in the centralized University Police Records Office, which manages Police Records for University Park and Penn State’s Commonwealth Campuses. Duties include, but are not limited to, review confidential police records for accuracy and for compliance with state and federal statutory reporting requirements and to resolve inconsistent information; create and maintain confidential police files and reports both electronic and hard copy format; receive, process, disseminate and ensure confidentiality of sensitive criminal history records and protected information; process requests for confidential police records/criminal history record information; serve as first-line liaison to internal and external contacts and provides general office support; answer phones, sort incoming office mail and perform general office duties as assigned. This job will be filled as a level 2, or level 3, depending upon the successful candidate's competencies, education, and experience. Typically requires a High School diploma or higher plus two years of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. Requires proficiency with Microsoft Word, Access and Excel. A successful candidate will possess excellent customer service, interpersonal and organizational skills; strong communication skills and attention to detail; must be a team player as well as a self-motivator; and, above all, must have the ability to multitask. It is essential that the successful candidate possess the ability to use good judgment when dealing with sensitive information or situations and must maintain confidentiality.
These salary bands have been established to provide salary guidelines for staff positions.