Administrative Support Assistant
Penn State University
Penn State Human Resources is seeking a professional and detail-oriented Administrative Support Assistant for the new Shared Services Center, located in Innovation Park to provide support to the Labor and Employee Relations Division. This individual will schedule appointments, meetings, grievance hearings and arbitrations, including coordination with appropriate attorneys and arbitrators. Other responsibilities will include processing grievances, performance letters and transcribing hearing recordings; interfacing with customers; responding to routine inquiries; preparing correspondence and other confidential forms, reports, and documents; managing paper and electronic files; and taking meeting minutes, as needed. The Assistant will also be responsible for calendar and conference room scheduling; coordinating meeting logistics and placing catering orders; handling travel arrangements and reimbursements; maintaining office inventory; and serving as a resource and training contact for office and videoconferencing equipment. The selected applicant must have a demonstrated commitment to diversity and customer service, and be able to work independently and collaboratively in a fast-paced office; maintain confidentiality and exercise judgment and discretion; possess exceptional interpersonal, organizational, and written and oral communication skills; ability to multitask and coordinate several projects simultaneously; prioritize appropriately and monitor deadlines. Proficiency in MS Office (Word, Excel, PowerPoint, Access) is required. This job will be filled as a level 2, or level 3, depending upon the successful candidate's competencies, education, and experience. Typically requires a High School diploma or higher plus one year of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.
These salary bands have been established to provide salary guidelines for staff positions.