Student Advocacy Specialist (International Student Adviser)
Penn State University
This position is located at the Harrisburg campus with occasional travel to University Park and meetings as required. As the locus for all the University’s global engagements, the University Office of Global Programs is an area of opportunity for those seeking a career in the field of international education. Responsible to the Director and Associate Director of International Student and Scholar Advising for a full range of services for international students. Duties include: Advising international students in a fast paced and constantly changing environment on a broad range of regulatory matters; assisting students on matters related to life at Penn State and in the United States including, but not limited to immigration regulations, finances, employment, adjustment to the campus, maintenance of student status, and social and cultural questions; updating SEVIS (the Department of Homeland Security Web-based system known as SEVIS, (Student and Exchange Visitor Information System) events; liaising with various campus and government offices including but not limited to the U.S. Department of Homeland Security, the U.S. Department of State, Social Security Administration, the Pennsylvania Department of Transportation, various embassies and sponsoring agencies. This position is responsible for advising international students at the Harrisburg campus. Applicants must apply online. This job will be filled as a level 3, or level 4, depending upon the successful candidate's competencies, education, and experience. Typically requires a Master's degree or higher in an education or social science related discipline plus one year of related experience, or an equivalent combination of education and experience for a level 3. Additional experience and/or education and competencies are required for higher level jobs. Master's degree or higher in counselor education, student affairs, intercultural communication and experience working with or in another culture is preferred. Must be a U.S. Citizen or U.S. permanent resident to meet qualifications for appointment as a Designated School Official and Alternate Responsible Officer. Must have a full working knowledge of U.S. immigration regulations pertaining to F-1 and J-1 visa status and possess the analytical skills to apply regulations. Must be committed to customer service and able work effectively with faculty, students, University and government officials from different cultural backgrounds while maintaining legal and ethical standards. Should be an energetic, friendly, outgoing, creative, and flexible individual who can work collaboratively in a busy and dynamic office with a very diverse international clientele. Must be able deal diplomatically with difficult and sensitive situations. Must have excellent written and verbal communication and have ability to make presentations to an international audience through traditional (e.g., lecture or PowerPoint) and new media (e.g., Facebook, Twitter, YouTube). Must have strong computer literacy. At minimum, the candidate must be proficient with database usage such as data entry, data queries and database maintenance. Good proficiency with word processing and spreadsheets and good experience in Web applications technologies is needed. Candidates with strong computer and application software usage who can help further the unit’s goal of delivering and dispensing students’ engagement via electronic and social network media are encouraged to seek this opportunity.
These salary bands have been established to provide salary guidelines for staff positions.