Summer Conference Services and Commons Desk Student Manager

Penn State University

Campus/Location:
University Park Campus
Date Announced:
01/03/2019
Date Closing:
open until filled
Job Number:
84885
Work Unit:
Auxiliary and Business Services
Department:
Conference Services and Commons Desk Operations

Description

Conference Services and Commons Desk Operations is seeking student leaders to join our team as Student Managers. This position will assist with both Commons Desk Operations, as well as Conference Services preparations. Duties will include but are not limited to guest representative operations training, reviewing procedures and guidelines with present staff, attending weekly staff/conference meetings, as well as responsibility for second-line customer service and a 10-minute (or less) response time when working. Ideal candidates should not only enjoy customer service, but be punctual and have a high level of attention to detail. Operational needs are heavily dependent on the number of events on campus at any given time; however, successful candidates should anticipate 24 – 40 hours each week. As our desks are open 24 hours a day, some evening, overnight, and weekend work will be required throughout the season. Compensation starts with an hourly wage starting at $12.00/hour; student managers report directly to the Commons Desk Assistant Manager and receive additional supervisory support from the Conference Services Coordinator. Mandatory work dates for the season are as follows: May 8–17, May 24 and 31, June 6, June 22–24, July 5–7, July 11-14, August 9–18 and August 20-25.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088