Business Process Analyst 2

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
02 – I – Non-exempt
Work Unit:
Undergraduate Education
Full/Part Time:


The Undergraduate Admissions Office has an immediate opening for multiple Functional Business Process Analysts. The primary purpose of these positions are to improve undergraduate admissions business processes which are critical to building a talented and diverse class across the 20 Penn State undergraduate campuses. These positions will support the office's functional business processes throughout the admissions cycle. These processes leverage enterprise systems such as CRM, CMS, MyPennState, LionPATH, a document imaging system, The Common Application, and Coalition Application, etc. Primary responsibilities include: business process analysis and documentation; working with stakeholders to develop and review detailed functional specifications; system/application configuration; monitor, troubleshoot, debug and modify processes and procedures as needed; creating detailed test plans and performing tests; training material development and user training; report development; work with external organizations, vendors, and other Penn State units maintaining systems used by the Undergraduate Admissions Office; and other duties as assigned. Penn State has an excellent benefits package and is consistently ranked in the best college towns in America. Typically requires an Associate's degree or higher plus two years of related experience, or an equivalent combination of education and experience. The following qualifications are highly preferred: Knowledge of Penn State Undergraduate Admissions procedures; effective customer service and communication skills; experience in eliciting business process requirements; excellent organizational and time management skills; strong conceptual, analytical, and problem solving skills; ability to learn new concepts and processes quickly, ability to communicate technical concepts effectively with others at all levels of technical proficiency; ability to understand and analyze data to recognize system or data anomalies/problems and suggest corrective actions. Knowledge of Slate, Mura content management, PeopleSoft Campus Solutions is highly desirable. These is a fixed term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088