Enrollment Services Specialist 4 (Visitation and Events Coordinator)

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
04 – H – Exempt
Work Unit:
Undergraduate Education
Full/Part Time:


Penn State seeks a creative, detail-oriented, results-driven Visitation and Events Coordinator who will report to the Associate Director for Visitation and help plan and execute impactful events for prospective students and families. This position will work to plan events that help Penn State recruit a vibrant and talented student body that is diverse and inclusive with regard to gender, race, ethnicity, nationality, socioeconomic status, sexual orientation, geography, and religion, among other factors. This position will coordinate all of the aspects of Penn State’s wide array of unique visit opportunities on campus, including the large-scale Spend a Summer Day open houses, specialty accepted student programs like For the Glory, and many specialized visits in collaboration with the Multicultural Outreach Unit within Undergraduate Admissions and colleges or campuses across the University. The coordinator will work with other visitation team members to manage tour guide needs for events and help staff and implement all of the admissions office’s visitation programs. The coordinator must also possess analytical skills to solve problems that arise in the planning process or to implement new, positive changes within Penn State’s visit opportunities. This position is also an admissions counselor within the office, which requires counseling families via email and phone shifts, as well as presenting to students and families. The position will also require some oversight of student workers and interns. Successful candidates will demonstrate the ability to manage concurrent projects, strong customer service skills, excellent organizational and communication skills, and the ability to work within a team-focused, collaborative environment. Visitation and event planning necessitates the capacity to develop a strong working relationship with staff in the Undergraduate Admissions Office, as well as College Representatives in each of the academic units and a number of offices across the University. Early morning, evening, and weekend work are required, with some overnight work required as well. This position may require that you operate a motor vehicle as a part of your job duties. Some travel may be required. Penn State has an excellent benefits package and is consistently ranked in the best college towns in America. Typically requires a Bachelor's degree or higher plus three years of related experience, or an equivalent combination of education and experience. Master's degree preferred. An understanding of Penn State’s multi-campus system, outstanding oral and written communication skills, and the ability to work with a variety of cultures and backgrounds is desired. Proficiency with Microsoft Office, and experience with the use of a CRM and student information systems (preferably PeopleSoft Campus Solutions, or similar) preferred.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088