Undergraduate IT Support

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Work Unit:
Applied Research Laboratory
Computing Services


The Computing and Networks Division of the Applied Research Laboratory (ARL) is seeking students interested in working in a fast-paced and challenging environment. Those selected will be provided the opportunity to work across a variety of information technology disciplines including, but not limited to: Computing support, networking, systems administration, helpdesk and cybersecurity. Responsibilities may include: End-user support; assisting to ensure proper operation, configuration, testing, preservation, and support of computing and network hardware and software; assisting in the development of process and equipment documentation; assisting with equipment inventory and auditing; assisting with cybersecurity initiatives; assisting with programming and software development tasks; and HDD destruction. The following are preferred: prior experience in specialized support roles; experience supporting Microsoft Windows systems in a domain environment, as well as Mac OS X and iOS and/or Linux; configuration, ensure proper operation, and support of network equipment; specialized writing; and programming. Students studying Information Science and Technology, Computer Science, and Computer Engineering are encouraged to apply. The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. You must be a U.S. Citizen to apply. Applicants selected may be subject to a government security investigation. This job may require the successful completion of a Motor Vehicle Record (MVR) check and a valid driver's license. Employment with the Applied Research Laboratory will require successful completion of a pre-employment drug screen.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088