IT Generalist 3 (Admissions CRM Specialist)

Penn State University

University Park Campus
Campus City:
University Park, PA
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
03 – J – Exempt
Work Unit:
Office of the President
Undergraduate Admissions
Full/Part Time:


Our Undergraduate Admissions CRM team has an immediate opening for a CRM Campaigns and Support Specialist. Primary responsibilities include: configuring marketing campaign workflows, collaborating with colleagues on marketing campaign strategy, and training and support of end users of our CRM. Typically requires a Bachelor's degree or higher plus four years of related experience, or an equivalent combination of education and experience. We are seeking a power user of an admissions CRM. You must enjoy working with other power users, reluctant adopters, and everyone in between. You must be patient, friendly, and analytical. You must have experience with meeting deadlines on high-risk work requiring attention to detail. Our team provides services to dozens of business units, so you must enjoy working with people and must be able to communicate clearly by phone and by email. In addition to admissions CRM experience, the following experience would be valuable: email marketing and writing queries in relational databases. As an admissions team member, your work will be challenging and meaningful. You will contribute to a massive team effort to attract a highly qualified, diverse class of students to one of the top universities in the world. Penn State has a great benefits package including tuition discount. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088