Information Technology Generalist 3

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
03 – J – Exempt
Work Unit:
Outreach and Online Education
Full/Part Time:


WPSU Penn State is seeking an experienced Information Technology Generalist to join our team. WPSU is the local PBS/NPR affiliate that produces unique content for the public, as well as clients and departments within Penn State. Knowledge of MacOS, Windows and Linux are required. Experience with Adobe CC, ProTools, networks, firewalls, SAN’s, backup schemes, data integrity, audio/video codecs, virtual machines and scripting are desired. Duties will include but are not limited to, maintaining various IT systems including backup and storage, troubleshooting hardware/software issues, process documentation, monitoring ticketing systems, and providing end user support for WPSU specific processes. This position will need to collaborate with a variety of IT staff in different areas around the University and requires excellent organizational, interpersonal, verbal and written communication skills. Applicants must be able to work independently, managing time and priorities while communicating with appropriate IT staff and supervisors. Requires working off-hours to accommodate system updates and customer schedules as well as monitoring systems to provide off-hours troubleshooting when necessary. Must understand and comply with all applicable University policies and procedures and how they relate to the various systems they support. Typically requires a Bachelor's degree or higher plus four years of related experience, or an equivalent combination of education and experience. This is a fixed-term appointment funded for one year from date of hire with excellent possibility of re-funding.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088