Welcome Desk Attendants

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Work Unit:
Office of the President
Undergraduate Admissions


The Undergraduate Admissions Office (UAO) is hiring students to fulfill multiple roles within the office during the summer. Responsibilities for this position include, but are not limited to: greet visitors entering Shields Building; direct visitors to Bursar, Registrar, Admissions, and Student Aid offices; provide campus directions and parking passes to visitors; answer telephone and direct calls as needed; record student tour guide absences, late arrivals, and tour praises; answer prospective student emails and work within the admissions’ customer relationship management (CRM) system; help to cover the UAO reception area by checking in families for their visits and answering questions for visitors; serve as the UAO reception area representative by providing coverage for UAO staff during lunch breaks and other absences; assist prospective and current Penn State students that visit UAO, connecting them with an UAO counselor as needed; and provide information regarding University offerings to prospective students and families. In addition to these responsibilities, hires will be trained on campus tours and may have to serve as a tour guide when necessary or assist office interns with tour assessments. UAO is looking for a student that will take the initiative to solve problems, conflicts, and answer questions to improve visitor experiences and assist with other projects and duties as assigned. Individuals should have professional personal demeanor, strong customer service skills, and the ability to provide accurate information to visitors. Candidates should possess good attention to detail and strong organizational and planning skills. Opportunities in this position to learn technology skills that will be valuable upon transition into the workforce. The ability to relate well to prospective students and their families is also required, and current students or recent graduates of University Park are preferred. This position will be from May 1 through August 17, 2018. We are looking for candidates that can work between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday, for approximately 10-30 hours per week. This position will be paid at a rate of $9.50 per hour. Please keep in mind Penn State students holding multiple paying positions at Penn State cannot work more than 40 hours total per week. Please include a resume and predicted work schedule (weekly calendar, not just a class list) in order for your application to be reviewed.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,104 $23,748 $31,392
B $17,712 $26,124 $34,524
C $19,152 $28,728 $38,304
D $21,072 $31,620 $42,156
E $23,604 $35,400 $47,196
F $26,436 $39,660 $52,872
G $29,136 $44,412 $59,712
H $33,192 $50,616 $68,040
I $37,848 $57,696 $77,580
J $42,444 $65,772 $89,136
K $49,236 $76,308 $103,392
L $57,120 $88,524 $119,928
M $66,240 $102,672 $139,116
N $78,168 $121,152 $164,148
O $90,768 $142,968 $195,168
P $107,124 $168,696 $230,280
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088