Information Resources and Services Supervisor/Manager 5 (Knowledge Commons Manager)

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
05 – J – Exempt
Work Unit:
General and Academic Officers - University Libraries and Scholarly Communications
Knowledge Commons (KC)
Full/Part Time:


The University Libraries is currently seeking candidates for a Knowledge Commons Manager who will effectively lead the department and its staff in delivering exemplary customer service in a student-centered and highly collaborative space. Reporting to the Head of the Tombros McWhirter Knowledge Commons (KC), this position is responsible for the day-to-day operations of a highly visible and heavily used area of the Pattee/Paterno Library that provides access to reference, research and writing support, and assistance with innovative technology, provided to enhance students’ overall academic experience at Penn State. The Manager supervises 4-6 full-time employees, and is responsible for providing leadership and support to an additional 25-30 part-time staff, ensuring that all staff meet the level of service expected. Responsibilities of the position include: overseeing the operations and support of technology provided in the KC; maintaining awareness of technology trends related to collaborative learning spaces; training staff on the use of technology provided, coordinating maintenance of the KC and associated spaces; developing budgets, assisting with assessment of the space and preparing annual reports; conducting outreach activities to include promoting the KC; providing training and instruction of the room reservation system; and representing the interests of the KC in relevant Libraries’ committees and working groups. This position requires in-depth knowledge of personnel management, including the ability to establish outstanding customer service at public service desks; a strong commitment to diversity and inclusion; and excellent verbal and written skills. A high degree of accountability and independence is needed to be successful at completing many of the duties and responsibilities of the position. Typically requires a Master's degree or higher plus three years of related experience, or an equivalent combination of education and experience. The University Libraries values diversity of thought, perspective, experience and people, and is actively committed to a culture of inclusion and respect. We encourage candidates to apply who thrive in a welcoming multicultural environment. More information on Penn State’s commitment to Diversity, Equity and Inclusive Excellence, can be found by visiting For additional information about the Libraries’ diversity efforts, please visit

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088