Administrative Support Assistant
Penn State University
- Penn State Brandywine
- Date Announced:
- Date Closing:
- open until filled
- Job Number:
- Level/Salary Band:
- Work Unit:
- Vice President For Commonwealth Campuses - Penn State Brandywine
- Academic Advising and Career Services
- Full/Part Time:
The department of Academic Advising and Career Services is seeking an experienced and enthusiastic individual to join our team. We are a busy office, serving students, alumni, faculty, staff and employers with needs relating to New Student Orientation, academic/educational planning, retention initiatives, and career decision-making, as well as internship and job development. The Administrative Support Assistant will receive and provide information to students, families and visitors, answer telephones, schedule appointments, and support the work of academic advising and career staff. This position also assists in the supervision and training of student assistants. The successful candidate will maintain calendars, coordinate travel arrangements, arrange meetings/events, maintain inventory of office equipment, order office supplies, track office expenditures, and reconcile departmental reimbursements. Ensuring compliance with FERPA and maintaining confidential student files, records, and databases is essential. The successful candidate will demonstrate a genuine appreciation for working in a collaborative, team-based, diverse environment. Skills critical to success include the following: excellent verbal and written communication skills, being customer/student focused, being proactive and accountable, being flexible and open to embracing change, having effective organizational, problem-solving skills, data-entry and mail merge skills, and conscientious attention to detail. Ability to learn new technologies/adapt to existing PSU mainframe and web-based systems is a must. This job will be filled as a level 2, or level 3, depending upon the successful candidate's competencies, education, and experience. Typically requires a High School diploma or higher plus one year of related experience, or an equivalent combination of education and experience for a level 2. Additional experience and/or education and competencies are required for higher level jobs. Experience with People Soft, proficiency in Microsoft Office, and the ability to manipulate spreadsheets and use databases are strongly preferred. This is a fixed-term appointment funded for one year from the date of hire with excellent possibility of re-funding.
These salary bands have been established to provide salary guidelines for staff positions.