Enrollment Services Specialist 2 (Assistant Student Aid Coordinator)

Penn State University

University Park Campus
Date Announced:
Date Closing:
open until filled
Job Number:
Level/Salary Band:
02 – F – Non-exempt
Work Unit:
Undergraduate Education
Office of Student Aid
Full/Part Time:


Responsible for developing and maintaining a strong working knowledge of all federal, state, and University student aid regulations, policies, and procedures and contributing to the analysis of these regulations and their implementation. Provide in-take services (taking student/parent phone calls and responding to e-mail). Critical thinking skills and attention to detail are paramount to identifying and resolving processing and communication issues with students and their families. Applicant will be cross-trained in all aid processing duties but will have primary support responsibilities for one of the following: University and external scholarship eligibility processing; federal, state, institutional, and private loan aid eligibility processing; federal aid application eligibility processing; student and family communication via written publications and correspondence, public presentations, and web information delivery. Work with other University departments such as Admissions, Bursar, Student Financial Services, Housing, and Registrar. Excellent writing, oral, presentation, interpersonal and organizational skills are required. Proficiency in the use of PeopleSoft Campus Solutions, or similar, student information system and in Microsoft Office applications including Word, Excel, and PowerPoint is desired. Typically requires an Associate's degree or higher plus three years of related experience, or an equivalent combination of education and experience.

These salary bands have been established to provide salary guidelines for staff positions.

Salary Band Minimum Midpoint Maximum
A $16,584 $24,456 $32,328
B $18,240 $26,904 $35,556
C $19,728 $29,592 $39,456
D $21,708 $32,568 $43,416
E $24,312 $36,468 $48,612
F $27,228 $40,848 $54,456
G $30,012 $45,744 $61,500
H $34,188 $52,140 $70,080
I $38,988 $59,424 $79,908
J $43,716 $67,740 $91,812
K $50,712 $78,600 $106,488
L $58,836 $91,176 $123,528
M $68,232 $105,756 $143,292
N $80,508 $124,788 $169,068
O $93,492 $147,252 $201,024
P $110,340 $173,760 $237,192
Q $126,396 $199,056 $271,728
R $151,668 $238,872 $326,088