Enrollment Services Manager 1 (Assistant Director for International Admission)
Penn State University
- University Park Campus
- Date Announced:
- Date Closing:
- open until filled
- Job Number:
- Level/Salary Band:
- 01 – I – Exempt
- Work Unit:
- The Pennsylvania State University
- Undergraduate Education - Admissions Office
- Full/Part Time:
Reporting to the Director of Admissions Services and Evaluation in the Undergraduate Admissions Office, the Assistant Director for International Admission (Enrollment Services Manager 1) is responsible for providing leadership and oversight of the day-to-day business process involving all types of applicants, with particular emphasis on international applications. The Assistant Director for International Admission directly supervises, and provides training and evaluative feedback to several full-time admissions counselors. The Assistant Director also completes system business process analysis and documentation, functional development specification, and policy analysis tasks related to applicants of all types. The position works to document current business practices and strategically plan for new efficiencies. Implement policies and procedures as directed within a complex and dynamic office environment that processes more than 85,000 undergraduate applications for 21 Penn State campuses. Excellent verbal, written, presentation, and organizational skills, including the ability to manage concurrent projects and work flow is critical. A strong comfort level working with technology, including but not limited to PeopleSoft Campus Solutions, plus an analytical mindset and the ability to master other software systems is highly desirable. The successful candidate will have excellent interpersonal and communication skills and excel at building relationships with key stakeholders, leadership, and staff. Exceptional ability to influence laterally and vertically is essential. The candidate should have a proven record of leadership, the ability to build consensus and collaborate among stakeholders, such as campus personnel and the Office of Global Programs. Demonstrated high level of customer service in high volume environment and experience evaluating international credentials and researching educational systems is essential. Represent the University by assisting in recruitment events to include high school visits, college fairs, presentations, student appointments, and other events. This position requires domestic, and some international travel. Typically requires a Bachelor's degree or higher plus two years of related experience, or an equivalent combination of education and experience. A Master's degree plus additional work-related experience is strongly preferred. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks.
These salary bands have been established to provide salary guidelines for staff positions.